Skip to content
Inbox OSS
All posts

Deliverability

Why your transactional and marketing should share IPs (sometimes)

Conventional wisdom says split them. Reality is more nuanced.

SR

Sam Reyes

Deliverability Lead · March 30, 2026 · 10 min read

The conventional wisdom is to separate transactional and marketing onto different IPs. Transactional has high engagement, marketing has lower. Split them so marketing complaints do not pollute transactional reputation.

That advice is right at scale. At lower volumes, it is wrong.

Mailbox providers weight reputation by volume. An IP sending 200 transactional emails a day has barely enough signal to build any reputation at all. Splitting that traffic across two IPs leaves both with too-thin signal — neither can build the inbox placement you want.

Our rule of thumb: under 50k/day, share. Over 500k/day, split. Between the two, it depends on your complaint rate and your engagement.

Start sending email in under 5 minutes.

Free plan includes 3,000 emails/month forever. No credit card required.