Customer Stories
Real teams. Real numbers. Real inboxes.
The teams that switched tell us the same thing: better deliverability, fewer surprises, real humans in support.
Loop
SaaS
Spam rate
−76%
Open rate
+22%
Bounce rate
−54%
How Loop cut spam folder rate from 3.4% to 0.8% in a week
A SendGrid migration that took one afternoon, plus a deliverability audit that uncovered three quietly broken templates.
Read the case study →Northwind
E-commerce
Bounce rate
−92%
Cost saved
$11k/mo
Reputation
Restored
Northwind paid off email validation in three days
Pre-send validation on cold acquisition lists dropped bounce rate by 92% and saved $11k in monthly costs.
Read the case study →Pivot Labs
Fintech
Deliv. visibility
Real-time
Inbox placement
99.1%
Time to debug
−80%
Reputation dashboards changed how Pivot Labs ships email
Per-IP postmaster scores stream into the engineering Slack daily. Anyone shipping a new campaign sees the impact within minutes.
Read the case study →Helix
Media
Subscribers
5.2M
Downtime
0 min
Open delta
+0.2pt
Helix migrated 5M-subscriber newsletter overnight
Zero downtime. Open rate stayed within 0.2 points of baseline through cutover week.
Read the case study →Voices
What customers say
“The clearest deliverability dashboards in the industry. We can spot a problem before mailbox providers do.”
Daniel Reyes
Head of Growth · Northwind
“Support replies feel like talking to a senior on-call. Not a chatbot, not a script.”
Mira Patel
Staff Engineer · Loop
“Pricing is the most honest in the market. We've never had a surprise bill.”
Aisha Khan
Founder · Pivot Labs
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