Northwind
E-commerce
- Industry
- E-commerce
- Size
- 40 employees
- Region
- Toronto, CA
Bounce rate
−92%
Cost saved
$11k/mo
Reputation
Restored
Customer story
Northwind paid off email validation in three days
Pre-send validation on cold acquisition lists dropped bounce rate by 92% and saved $11k in monthly costs.
Challenge
Northwind acquires email through paid partners. Roughly 5.2% of those addresses were invalid or risky at the time of upload, but the team only found out via bounces — too late to protect domain reputation.
Solution
Pre-send validation hook in front of /mail/send. Every cold address gets the 7-check verdict before it costs them a send. Addresses flagged spam-trap or catch-all-risky are routed to a quarantine list.
Outcome
Bounce rate dropped from 5.2% to 0.4%. The Spamhaus listing they had been fighting cleared in under a week. Roughly $11k a month in wasted sends recovered.
“The validation engine paid for itself in three days. Our bounce rate is now under 0.5% on cold lists.”
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